“To My Friends at Sugar Hill Building and Design, LLC
I can't thank you enough for coming into my life after hearing about your company from Matt at Pelton's. I was at the point where I didn't know if I would be able to stay in my home any longer due to my physical limitations. I had two main problems, the stairs and getting into the bathtub to shower. Pelton's solved my problem of the stairs with two chair lifts.
Now for the bathtub. I called Sugar Hill and talked to Amy, the kindest and most helpful woman who really wants to help people to be able to stay in their homes. She told me that they could cut an opening in the side of the bathtub so that I could manage getting in. Now I just step in, sit on my stool, and take my shower. I'm approaching 79, and now feel that I shoud be able to stay at home for quite a few more years.
My husband died in 2007, and I sure wasn't prepared to live alone. As I kept getting attacked by new ailments, I didn't know where to turn. I certainly made the right turn when I called Amy. Not only did Sugar Hill do my tub in a timely manner, but followed through and let me know who I could get to re-glaze the tub. I am so pleased with the service I got and the way my tub came out.
I wouldn'd hesitate to deal with Sugar Hill again. Amy, Dan and his wife all made me feel that I was a special client. Thanks so much for your professionalism and kindness. I am one satisfied customer and I would recommend Sugar Hill to any of my friends who find themselves in similar circumstances.
Thank you for conducting such a helpful business....”
E. H., East Hartford, CT
“Hi. Thank you for the beautiful grab bars. The gentleman who came out to install the rails was superb in every way. He was careful to not cause harm to the pipes behind the wall and he worked with me and my mom to find the best solution to fit her needs with her interest of safety in mind. He was everything you could want in a serviceperson. Thanks again....”
K. K., South Windsor, CT
“From the very beginning, they took special interest in what we needed. Sugar Hill did all the research to make sure that we got the best bathtub for our needs. Workmanship by Dan and his crew was above and beyond our expectations. We now have a fantastic and safe bathroom that we are proud of. We will definitely use Sugar Hill for our future projects...”
Barb N, Kensington, CT
“Sugar Hill Building & Design is an outstanding company, reminiscent of the days when SERVICE was key. From top down, everyone I have dealt with at Sugar Hill was outstanding in their courtesy, professionalism and quality of their work.”
Dorothy H, Hamden, CT
“The gentleman who came out to install the grab bars was superb in every way… he worked with me and my mom to find the best solution to fit her needs, with her safety in mind. He was everything you could want in a serviceperson!”
Ken K, South Windsor, CT
“Dan and his helper were fantastic. They arrived on schedule (a rare thing these days). They built a great railing to fit a very difficult location. We never believed it would work. Not only is it functional, but it is a great piece of workmanship. I wish I had that talent!”
Mike M, Windsor, CT
“This company is one of the best, if not THE best! The men were fast and complete. They did a wonderful job. I would refer your company to anyone who needs this kind of service. Thank you!”
Louis P, Willimantic, CT
“Amy did a wonderful job explaining options and walking me through what could be done. Even with the tight turnaround, her company completed the work magnificently. I would not hesitate to recommend Sugar Hill to others.”
Ellen L, Manchester, CT
“I would tell [people] you are honest, clean, courteous, timely and do an excellent job. You are very, very respectful and kind to the elderly and make sure we understand clearly. You are very patient. Thank you.”
Katherine C, Bloomfield, CT
“I was very satisfied with dealing with your company; the work was done on time and very professional. Area was left clean and neat.” Frank L, Wethersfield, CT
“I wouldn’t hesitate to deal with Sugar Hill again. [They] all made me feel that I was a special client. Thanks so much for your professionalism and kindness. I am one satisfied customer and I would recommend Sugar Hill to any of my friends..”
Edith H, East Hartford, CT
“You were recommended to us [when] I needed a ramp in short order because my wife was coming out of rehab. You installed the ramp on a rainy Sunday morning!”
Don H, Windsor, CT
“The ramp has increased my mother’s sense of independence and also provides her assistance AND exercise, by using the railings and walking up and down the ramp. And the tub cutout has made bathing 100% easier! My mother loves being able to simply swing her legs inside the tub and out without painful lifting.”
Donna C, Glastonbury, CT
“Sugar Hill’s recommendations were right on target as to the correct procedure for my situation. Amy was outstanding during every step and I always felt comfortable during every aspect from my initial call to the end results. I am very happy, my mom feels more comfortable and safer.. I would not hesitate to contract Sugar Hill in the future.”
Mary P, Amston, CT